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EU ecommerce regulations

New changes to EU e-Commerce Consumer Law

Selling Online? The new EU Regulations governing e-Commerce, will come into play on 13 June 2014. They are likely to have a considerable impact on both traders and consumers.

Consumers are now given an extended period of 14 days cooling off period within which they can cancel off-premises and distance contracts. 

The consumers must be provided with clear instructions by the trader on how they can cancel the contract. The Regulations also stipulate what information must be provided on all e-commerce sites and restrict payment and phone charges that a trader can impose on a consumer. Continue reading

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